Shipping policy

At Homora, we are committed to delivering your orders as quickly, safely, and affordably as possible. We are proud to offer FREE Shipping on all domestic and international orders.

1. Order Processing Time

Processing Time: All orders are processed within 1 to 3 business days (Monday – Friday, excluding public holidays) after receiving your order confirmation email.
Order Cut-off Time: 5:00 PM (PST). Orders placed after this time will begin processing on the following business day.
You will receive a notification with a tracking number as soon as your package has been dispatched.

2. Shipping Options, Rates & Delivery Estimates

We offer 100% FREE Standard Shipping worldwide with no minimum purchase required.

Destination	Shipping Method	Shipping Cost	Estimated Delivery Time
United States (Domestic)	Standard Shipping	FREE	5 to 7 business days
International (Worldwide)	International Standard	FREE	7 to 21 business days

Please note: Delivery times are estimates and may vary slightly due to carrier delays, holiday peaks, or customs clearance processes in destination countries.

3. Customs, Duties & Taxes (International Orders)

For international shipments, packages may be subject to import taxes, customs duties, and fees levied by the destination country upon arrival. Homora is not responsible for any local customs fees or import taxes applied to your package. These charges are the responsibility of the recipient.

4. Order Tracking

Once your package is shipped, you will receive a Shipping Confirmation email containing your tracking number. Please allow 24–48 hours for tracking information to update on the carrier's system.

5. Address Changes & Order Modifications

Please verify that your shipping address is accurate during checkout. If you need to make changes to your address, contact us immediately at hasnainazadazad@gmail.com within 12 hours of placing your order. Once an order has been dispatched, the shipping address cannot be changed.

6. Damaged, Lost, or Stolen Packages

Damaged Items: If your order arrives damaged, please send clear photos of the damaged item and packaging to hasnainazadazad@gmail.com within 48 hours of delivery for a fast replacement or refund.
Lost Packages: If your tracking status shows "Delivered" but you have not received your parcel, please check with family members or neighbors. If you still cannot locate it, reach out to our support team for assistance.